Privacy Policy

Privacy Policy

This Privacy Policy governs the manner in which Kim Seybert, Inc. collects, uses, maintains, and discloses information collected from users (each, a "User") of the kimseybert.com website ("Site"). This Privacy Policy only covers information collected through this Website, and does not cover any information collected offline by us, including information collected by our third-party Wholesale or Trade partners.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, fill out a form, respond to a survey, subscribe to the newsletter, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information with the understanding that it may prevent them from engaging in certain Site-related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. The User's web browser places cookies on their hard drive for record-keeping purposes, to place orders, and sometimes to track information about them for sales analytics to improve improve the usability of this site. Users may choose to set their web browser to refuse cookies, or to alert the User when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Kim Seybert, Inc. collects and uses Users’ personal information for the following purposes:

  • TO IMPROVE CUSTOMER SERVICE  
    Your information helps us to more effectively respond to your customer service requests and support needs.

  • TO PERSONALIZE USER EXPERIENCE
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

  • TO IMPROVE OUR SITE
    We continually strive to improve our website offerings based on the information and feedback we receive from you.

  • TO PROCESS TRANSACTIONS
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • TO ADMINISTER A CONTEST, PROMOTION, SURVEY, OR OTHER SITE FEATURE
    To send Users information they agreed to receive about topics we think will be of interest to them.

  • TO SEND PERIODIC EMAILS
    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email or User may contact us via our Site.

Or, if you prefer not to receive information from us please let us know by sending your written request via email to customerservice@kimseybert.com, or via postal mail to Customer Service, Kim Seybert, Inc., 37 West 37th Street, New York, NY 10018. You may also contact us at 1.877.564.7850, Monday-Friday, 9:00am-6:00pm ET. Please provide your full name, mailing address, email address, and phone number when making this request. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Your Kim Seybert account information is password-protected for your privacy and security. We will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your account and close your browser window when you have finished shopping to help ensure that others cannot access your personal information. Kim Seybert, Inc. reserves the right to refuse service, terminate accounts, remove or edit content or cancel orders at any time.

In addition, when you submit sensitive information via the checkout on our web site, such as a credit card number, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology. At no instance do we store or are able to view your full payment details and hence cannot retrieve any data related to your banking details.

If a data breach occurs we will contact all users via email.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes.

Compliance with children's online privacy protection act

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. By placing an order, you warrant that you are over 18 years of age, and that you are providing Kim Seybert, Inc. with accurate, truthful information and that you have the authority to place the order.

Changes to this privacy policy

Kim Seybert, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and our Website Terms and Condition. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Kim Seybert, Inc.
37 West 37th Street New York, NY 10018
1.212.564.7850
customerservice@kimseybert.com

Terms & Conditions

The Site and all of its contents including, but not limited to, text, logos, trademarks, service marks, and images ("Information") are owned and copyrighted by Kim Seybert, Inc. or others with all rights reserved unless otherwise noted. Your use of any Information, except as provided in these Terms and Conditions, without the written permission of the Information owner is strictly prohibited. You may download, display, share on social media, and/or print Information from this Site solely for non-commercial personal use. You are also advised that Kim Seybert, Inc. will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution.

Terms & Conditions

Your use of this Web site is governed by these Terms and Conditions. Please take a few minutes to review them. Your use of the KimSeybert.com website constitutes your agreement to follow these rules and to be bound by them. If you do not agree and accept, without limitation or qualification, these Terms and Conditions, please exit the Site.

These Terms and Conditions May Change

Kim Seybert, Inc. reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of the KimSeybert.com website following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site.