Product Care

Placemats

  • Wipe a soft damp cloth (and mild cleanser if necessary).
  • Do not use as a trivet.
  • Do not place hot dishes, cookware or utensils. 
  • Do not immerse in in water.
  • Gentle handling will help ensure the lasting beauty of your purchase
  • Cotton backing can be cleaned with a soft toothbrush with mild cleanser and ironed on low heat.

  • Beads and palettes may melt with heat. 
  • Use these with care to minimize the chance of beads being torn or ripped off the backing.
  • Beads, sequins, and other embellishments may break or fall off of your item even with gentle use. While we do not provide a repair service, we do include replacement beads with most of our beaded items for you or your seamstress to use in case a repair is needed.
  • Stack carefully when not in use to avoid chips and cracks. 
  • Be careful not to drop the Capiz Placemats as this may result in cracks. 
  • These placemats arrive with a protective film backing which should be removed prior to use. 
  •  Acrylic scratches very easily.
  • Store in the protective sleeves provided or between tissue or lint-free cloth.
  • Should scratches appear, gently buff out using scratch remover formulated for acrylic products.
  • Do not pull, stretch, or fold.
  • Avoid placing very heavy objects on top of the items to prevent indentations.
  • Our wood and bamboo placemats have a lustrous finish that enhances the woodgrain patterns. Some styles may be hand-dyed and varying porousness of each piece of wood may result in minor variations within the same mat.
  • Stack carefully when not in use to avoid dents, or chips and cracks in the enamel finish.
  • Our MDF styles are cut, carved, and painted by hand. No two will be exactly alike. Our Fez MDF Placemats are finished with either paint or metallic foil leaf, then coated in high-gloss lacquer.
  • If you drop placemat it will break or crack.
  • Avoid placing very heavy objects on top of the items to prevent indentations.

Napkins

  • Machine wash separately in cool water on a gentle cycle with a mild detergent. 
  • Smooth and dry flat, or iron on a linen setting if desired.
  • Starch may be used if you prefer a stiffer finish.
  • Use spot remover if necessary, but do not soak in bleach, as any colored embroidery may run. 
  • Do not dry clean.

Napkin Rings

  • Wipe clean with damp cloth.
  • Use a soft toothbrush with mild soapy water for plastic and glass beaded napkin rings, if necessary.
  • Do not soak wood beaded napkin rings in water.
  • Do not use citrus-based cleaners on metal napkin rings. 

A NOTE ABOUT OUR NATURAL STONE NAPKIN RINGS:
Our collection includes napkin rings made of natural gemstones, including agate, rock crystal, and pyrite. As naturally occurring stones, no two napkin rings will be alike, even within a set of four.

A NOTE ABOUT OUR HAND CARVED AND HAND PAINTED NAPKIN RINGS:
Our collection includes napkin rings that are hand-crafted from wood and stone, and may be hand-carved and hand-painted. This means that no two will be exactly alike. 

Flatware

  • Dishwasher safe. 
  • Wash promptly after use.
  • Load dishwasher loosely for better water circulation. 
  • Avoid any dishwashing liquid that contains chlorine, citric acid, lemon scents or abrasive ingredients.
  • Avoid contact with other metal objects. 
  • Wash stainless steel flatware separately from silver plated flatware.
  • Remove flatware immediately after wash cycle and hand dry with a soft cloth any remaining water before storing. 
  • Hand-wash for lasting results.

Hard Goods & Home Decor

  • Bowls are for decoration only. Do not use them to store or serve food.
  • Wipe clean with a soft damp cloth or wood cleaner/polish.
  • Do not immerse in water.

Glassware

  • Hand wash only.
  • Do not microwave.
  • Handle stemmed glassware with care.
  • Mouth blown and subjected to a reactive process using real 24-karat gold and platinum results in a unique finish on every piece. No two will be alike.
  • Paillette Glassware is mouth blown and faceted, and then finished with frosted, 24-karat gold, or platinum accents.
  • Mouth blown and swirled with two colors of glass, no two pieces of the same style will identical.