Shipping policy

All U.S. orders are shipped using UPS® Ground, UPS® 2nd Day, or UPS® Overnight depending on the level of service you select when placing your order.

Ground Fee: $14.99 - Free Ground Shipping on domestic orders over $100

2nd Day Fee: $100

Overnight shipping Fee: $120

Note: All expedited orders must be placed before 11 AM EST to ship same day. Orders placed on weekend and holidays will ship the following business day.

Note: Packages valued at $1,000 or more are shipped with UPS Signature Required service. Packages valued below $1,000 do not require a signature upon delivery.

Orders shipping to Alaska and Hawaii ship at the UPS Ground rate, plus a $30.00 surcharge. 2nd Day and Overnight services are not available.

Kim Seybert, Inc ships internationally. Shipping costs will be calculated based on destination, weight and dimension. Please note Kim Seybert, Inc. is not responsible for any applicable tariffs, duties, and import taxes, and/or customs delays/returns.

We do not ship to P.O. Boxes at this time. Please email us at web@kimseybert.com or call 1-212-564-7850 (Monday-Friday, 9:00am-5:30pm ET) to make special arrangements if necessary.

If your order includes any backorder items, we will notify you and we will ship the item(s) when they become available (at no extra shipping and handling costs to you) or refund the overpayment at your request.

Saturday delivery MAY be available in certain instances. Please email us at web@kimseybert.com or call 1-212-564-7850 (Monday-Friday, 9:00am-5:30pm ET) to see if special arrangements can be made. Additional shipping/handling fees will apply.

Once your order has been shipped, you will receive an email containing tracking number and estimated delivery date. We are not liable for any LOST or STOLEN packages. Please reach out to your shipping carrier with tracking number provided.

If you have created an account, you can also track your order by logging in and checking on the status by selecting View Order Status

Kim Seybert Inc. is not responsible for any packages that are delayed, damaged, lost in transit, missing or stolen upon delivery, and no replacements or refunds will be issued in any such instance and you must contact the carrier directly for resolution.

Tracking numbers are automatically sent to you via email.

Track your order: https://kimseybertlifestyle.aftership.com